The Townshend – Quincy, MA
I want to thank you and your crew for your services. You have made one of my many tasks of opening this restaurant very easy and for that, again I thank you. The level of customer service that your company has provided us is something all of us here at The Townshend can truly appreciate…also giving us one of the best draft beer systems that Quincy has ever seen. Again, I can’t express my complete satisfaction with you and your company enough!
Thank you again for all of your work and dedication to this project.
Joshua Suprenant – General Manager
Medusa Brewing – Hudson, MA
Your system is a masterpiece!
Tom – Co-Founder and Business Manager
Five Horses Tavern – Cambridge, MA
It has been an absolute pleasure working with Custom Beverage over the past four years, on three different draft projects. The completion of the 40 line system with custom draft beer tower a few weeks ago has been your finest work yet. The level of professionalism and timeliness of your work has always been impressive. Your entire staff takes there work very seriously and the result is always perfection.
As far as i am concerned you are the best in the business.
Dylan Welsh, Owner
Meadhall – Cambridge, MA
Don Jaillet and Custom Beverage team are absolutely the best in the business! I had a very specific design for a 100 tap system and none of the other tap installation companies could handle the job. They wanted to install their cookie-cutter system rather than install the custom system I wanted. Don spent time with me, corrected several design errors, guided me thru the entire process and installed our system from coupler to faucet. Custom Beverage also just installed a new soda system for us and the project went smoothly and the system works flawlessly. I wouldn’t consider working with anyone else – why take the risk.
Scott Cooper – Owner
J.R. Brody’s Roadside Tavern – East Falmouth, MA
I have been operating bars and restaurants for almost twenty years, and I thought I knew a lot about draft systems, that was until I met Don at Custom Beverage Services. Don’s knowledge on drafts systems from coolers to glycol to faucets and beyond is truly impressive. Our restaurant was desperately in need of a draft system makeover, and we chose Don and his crew to install our new system. Our system involved a lot of questions, measurements and timing, and Don was accommodating throughout the entire process. Not only did they install a top of the line glycol system with a gas blender, but Don designed and had our tower fabricated to our liking as well. After designing, and getting the system in place, the installation was unbelievably efficient. I was amazed with how quickly the whole installation process took, especially with the high quality of work involved. When Don says they can do something, believe him, he’s done this before. Our end result is not only a cold, flavorful draft poured from a custom beer tower that really is a piece of work in itself, but our bottom line is appreciating the yield that we never could come close too before the new beer system. I have no reason to ever look in another direction when coming to our draft system needs.
Chris Palmer – Owner
Airgas National Carbonation
I have had the good fortune and pleasure to have known Don Jaillet for over 15 years, first as an employee of my former business – Jason Beverage Systems – and subsequently as the owner of his own business – Custom Beverage Services. Don was our “go to” guy for installing and servicing both soft drink and beer dispensing equipment. After having sold my Company to Airgas – the largest national provider of packaged compressed gases in the US – Don went on to start his own business providing similar services of selling, installing and servicing beverage dispensing equipment. Don was the one of the few individuals I have known not only with strong service capabilities but also with the skills to own and operate his own business.
I know Don’s firm to have high standards in designing systems, supplying the most reliable equipment, and having the service capabilities to perform repairs when needed with the “fix it right the first time” commitment to his clients. In recent years I have seen Don’s company earn the business of both high visibility local establishments as well as national and regional multi-unit foodservice operators.
Without hesitation I recommend Custom Beverage Services whenever a need arises for supplying beverage equipment or performing service to existing equipment.
Bud Jason – New England Beverage Gas Specialist
Lord Hobo – Cambridge, MA.
I have used Custom Beverage for installation and service on 4 different bars. Don and his staff are real experts. They are always available for service, despite how infrequently I need them. I don’t need them often because they build systems right the first time. Don has forgotten more about draft systems than I will ever know. I had the unfortunate experience of using a different company down in Baltimore because for a new system because I did not want to pay for all the travel time. I wish I had. I’ve had nothing but problems with that system. Meanwhile my 4 more local locations are all running flawlessly. I give my 100% recommendation for Custom Beverage.
Daniel Lanigan – Owner
Pepper Dining / Chili’s Restaurants
I have been doing business with Custom Beverage for the past 7 years and have found them to be extremely responsive, efficient and cost effective. They have participated in repairs, upgrades, equipment audits, employee education sessions and general advice resulting in a better product at reduced costs. Simply put, Don and Custom Beverage have been counted on day and night to manage our beer distribution systems and always works in our best interest. I would feel very comfortable recommending them for any type of work they felt qualified to do.
Scott Amerault, CFM, LEED AP O+M Director of Facilities, Pepper Dining Inc.
Murphy’s Taproom – Manchester, NH
We added 96 beer lines, a huge project that we couldn’t trust just anybody to handle. Don and the crew at Custom Beverage were professional and thorough, working through the night to meet our tight deadline. In the process they solved several longstanding problems that resulted in foamy beer and high beer cost. Having used other companies, we wouldn’t trust anyone but Custom Beverage Services with our draft beer system.
Keith Murphy / Owner
David Alphonse – Restaurant Consultant
Over the last 8 plus years I have done with business with Custom Beverage Services at Back Bay Restaurant Group and multiple restaurant groups that I have consulted with for restaurant and bar operations. Don and his team have always been the most professional, knowledgeable, courteous and responsive of any other beverage system company I have worked with in the 30 years of being in the restaurant bar business.
Custom Beverage Services our restaurants with draught beer installs, preventive maintenance of the draught system, soda fountain installs, both system repairs, upgraded equipment for bar renovations, cost control advice, troubleshooting & education with management staff to ensure proper care of equipment and unnecessary service calls that might waste time and money. Don was always very helpful with advice and recommendations of other companies in states that they did not do business in, this was very helpful with opening multiple restaurants in states that were new to our growing business.
With the highest recommendation, Custom Beverage Services is the best in the business and can be relied on for doing a stellar job.
Restaurant Beverage Consultant 2/12-present
VP of Beverage at Back Bay Restaurant Group 8/04/2/12
Director of Beverage at Legal Sea Foods, Inc. 3/90-8/04